Privacy Policy

Last Updated: October 3, 2026

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you use our website.

1. Information We Collect

When you browse our website, create an account, place an order, or contact us, we may collect information such as:

• Full name

• Email address

• Phone number

• Billing and/or shipping information where applicable

• Account login information

• Order and purchase details

• Social media username or profile information submitted for a service

• Payment and transaction information

• Information you provide when contacting our support team

We only request information that is reasonably necessary to provide our services, process orders, communicate with customers, and maintain our website.

2. How We Use Your Information

We may use the information we collect to:

• Process and fulfill your orders

• Provide the services you purchase

• Process payments and confirm transactions

• Communicate with you about your orders

• Provide customer support

• Manage your customer account

• Send important service-related notifications

• Improve our website, products, and services

• Detect and prevent fraud, abuse, or unauthorized activity

• Comply with applicable legal and regulatory requirements

3. Payment Information

Payments may be processed through third-party payment providers or other payment methods offered on our website.
For payment processing, certain information may be shared with the relevant payment provider when necessary to complete or support a transaction.
When you choose Bank Transfer, we may provide you with our bank account details and require payment confirmation or transaction information to identify and process your order.
We do not intentionally request or store your complete bank account or card credentials beyond what is necessary for processing and verifying a transaction.

4. Order Information

When you place an order, we retain information necessary to manage and fulfill that order.
This may include your name, email address, phone number, billing details, order details, selected services, payment method, and other information submitted during checkout.
WooCommerce stores order and customer information in the website’s database according to the store’s configuration.

5. Social Media Service Information

Some SIGNUPS services may require you to provide a social media username, profile URL, channel information, or similar information necessary to deliver the purchased service.
We use this information only for the purpose of providing the requested service and related customer support.
You should not provide passwords, authentication codes, recovery codes, or other confidential login credentials to SIGNUPS.

6. Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, maintain shopping cart and account functionality, and understand how visitors use our website.
Some cookies may be placed by third-party services or plugins used on our website.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Third-Party Services

We may use third-party services to operate and improve our website, process payments, provide analytics, prevent fraud, or deliver other website functionality.
Depending on the services and plugins installed on our website, certain information may be shared with these providers when necessary.
The specific information shared depends on the services enabled on our website. We aim to limit information sharing to what is reasonably necessary for the relevant service.

8. Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no website or internet transmission can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with legal obligations.
The specific retention period may vary depending on the type of information and applicable requirements.

10. Your Privacy Choices

Depending on applicable law and the information we hold about you, you may have rights concerning your personal information, including the ability to request access to or correction of certain information.
You may also request deletion of eligible personal information, subject to legal, accounting, security, and other legitimate requirements that may require us to retain certain records.
WooCommerce and WordPress provide tools that can support personal-data export and erasure requests.

11. Children’s Privacy

Our website is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the request.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, or legal requirements.
Any updated version will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy, your personal information, or a privacy-related request, please contact us through the contact information provided on our website.

SIGNUPS Digital Services

Website: SignUps.com.au
Email: Please use the official support email displayed on our website.

We will review privacy-related requests and respond where appropriate under applicable laws and regulations.